Legal
Privacy Policy
Last reviewed July 26, 2026.
Who this covers
This policy describes how Private Jet Charters, trading as Private Jet Charters, handles personal information collected through privatejetcharters.net and through the charter sourcing service. It applies to visitors to the website and to clients who request quotes or book flights.
It is written to be read. Where a legal term is unavoidable it is explained in the same sentence.
What we collect, and when
Nothing, for most visitors. Browsing this site does not require an account and does not create a client record. You can read every route, aircraft and guide page without giving us anything.
Trip details, when you request a quote. Departure and arrival points, dates, times, passenger and baggage counts, aircraft preferences and any requirement you tell us about, including notes you type into the form.
Contact details, when you provide them. A reply address so we can send you bids, which may be an email address or a telephone number. You choose which.
Booking information, if you award a flight. Passenger names as required for the manifest, and any identity document details the operator or the destination legally requires. Payment is handled by the operator or by a payment processor, and we do not store full card numbers.
Technical data. Standard server logs including IP address, browser type and pages requested, retained for security and diagnostics. If analytics are enabled, aggregate usage data is processed as described below.
What operators receive
When we put your trip out to bid, operators receive the route, the date and time window, the passenger and baggage count and any cabin requirements that affect which aircraft they should offer. They do not receive your name, your company, your contact details, or the address you are travelling from.
If you award a flight, the winning operator receives the passenger manifest and your contact details, because carriage of passengers requires both. Operators that did not win receive nothing further and are not told the outcome.
Why we are allowed to process it
Where GDPR or UK GDPR applies, our lawful bases are: performance of a contract, or steps taken at your request before entering one, for quote and booking data; legitimate interests for security logging, fraud prevention and service improvement; consent for any non essential cookies or marketing communication; and legal obligation for records we are required to keep.
Where United States state privacy law applies, we process this data to provide the service you requested. We do not sell personal information and we do not share it for cross context behavioural advertising.
Cookies and analytics
This site sets no advertising cookies and runs no cross site tracking pixels. Accessibility preferences you choose in the accessibility panel are stored in your browser local storage on your own device and are never transmitted to us.
If a language other than English is selected, the translation service sets a cookie recording that preference so the choice persists across pages.
Where analytics are enabled, they are configured to measure aggregate usage. Analytics data is not used to build advertising profiles.
How long we keep things
Quote requests that do not result in a booking are retained for up to twenty four months so we can recognise a repeat enquiry and respond faster, then deleted. Booking records are retained for the period required by tax, aviation and contract law, which is typically seven years. Server logs are retained for a short operational period. You can ask us to delete a quote request sooner and we will.
Your rights
Depending on where you live you may have the right to access the personal information we hold about you, to correct it, to delete it, to restrict or object to processing, to receive it in a portable format, and to withdraw consent where processing relies on consent. California residents also have the right to know, delete, correct and to opt out of sale or sharing. We do not sell or share personal information as those terms are defined.
To exercise any of these, contact us using the details on our contact page. We respond within the period the applicable law requires, normally within thirty days. Exercising a right never results in a worse service or a worse price.
Sharing and international transfer
We share information with the charter operator you award a flight to, with handling agents and customs authorities where a flight requires it, with payment processors, and with professional advisers or authorities where the law requires. We do not sell data and we do not provide it to advertising networks.
Charter is international by nature, so a flight to another country involves transferring passenger information to that country under the requirements of its authorities. Where personal data moves out of the UK or EEA in the course of our own operations, we rely on an adequacy decision or on standard contractual clauses.
Security
The site is served over HTTPS. Access to client records is limited to staff who need it. We keep the amount of personal information we hold deliberately small, which is the most effective security control available, because information we never collected cannot be exposed.
No system is perfectly secure. If a breach affects your personal information and the law requires notification, we will notify you and the relevant regulator within the required period.
Children
This service is intended for adults. We do not knowingly collect personal information from children under sixteen other than passenger manifest details supplied by a booking adult for a flight. If you believe a child has provided information directly, contact us and we will delete it.
Changes and contact
We update this policy when our practices change. The review date at the top reflects the current version. This policy was last reviewed on July 26, 2026.
Questions about privacy, or a request to exercise a right, can be sent through the contact page.